Frequently Asked Questions
Question – What should I do if I smell Propane?
Answer – If you think you smell a gas
leak, please follow these steps immediately:
- Evacuate everyone from the house.
- Call your local propane
provider and the fire department from a neighbor's
- Turn off the supply at the tank.
Q – What does Propane smell like?
A – In its natural state propane is an odorless, colorless
gas, but ethyl mercapatin is added in order make propane
leaks easier to detect. To find out what
propane gas smells like, contact your
local Payne Oil office to have a
“Propane Users Safety Guide” mailed to you.
Q – Why should I call for more propane before I run out?
A – You should always call when you are down to only one
spare cylinder. This prevents down-time, and keeps you from
having to pay extra charges for an out-of-gas-call.
Q – Why do I need a new regulator?
A – New regulators are built with improved safety features
that are designed to insure your family is safe.
Manufacturers suggest you should have your regulator
replaced every 15 years. Contact your
local Payne Oil office to order a new regulator if you
think yours is more than 15 years old.
Other Important Safety Tips from Payne Oil:
- Keep the area around your propane tank free of
debris, high grasses and weeds.
- Do not ever let children play on or around the tank.
You can also visit the
Propane Education & Research Council’s Safety section to
find out more.